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Frequently Asked Questions
HOW CAN I TRACK MY PACKAGE?
You can find tracking information in your order confirmation or shipping confirmation sent to your email. If an order includes multiple items, each may have separate delivery dates and tracking information.
CAN I USE 2 PROMO CODES AT THE SAME TIME?
Unless otherwise stated, promotional codes can only be applied once. Per order, a single promotional code can be applied.
CAN I RETURN MY PACKAGE?
If you have any issues with your order, please contact us via our Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.
There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard, Discover, American Express, and PayPal only.
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